# CSflow by Crest Systems

> CSflow is an AI phone agent for service businesses. It answers a business's phone line 24/7, talks to callers, qualifies them, books appointments on the business's connected calendar, and texts the confirmation. Every call opens with a spoken disclosure that the agent is an AI and the call is recorded, and after each call the business gets the recording, the transcript, and a record of everything the agent did. Built by Crest Deployment Systems LLC (brand: Crest Systems).

Anyone can try it live: call (855) 552-8611 from any phone, then key the 6-digit code shown on the site's phone screen (as *code#) on the dialpad to watch the call transcribe on screen in real time.

## What CSflow does
- Answers every call, 24/7 — nights, weekends, and while the team is on a job.
- Qualifies callers with the questions a business needs before a handoff or booking (configured per business).
- Books appointments directly on the business's connected calendar, reading the details back to the caller and confirming only once verified on the calendar.
- Texts the caller a confirmation after booking (with the caller's consent).
- Keeps a record of every call: the recording, a written transcript, an account of every action the agent took, and the booked job.

## Key pages
- [Home](https://crestsystems.ai/): the product overview and a live demo you can call.
- [Live demo](https://crestsystems.ai/live): call the number, watch a real call happen on screen.
- [Products](https://crestsystems.ai/products): what CSflow does, feature by feature.
- [Docs](https://crestsystems.ai/docs): how CSflow works, how calls work, FAQ, and status.
- [Call recording](https://crestsystems.ai/recording): what is recorded and why, in plain language.
- [Privacy](https://crestsystems.ai/privacy) and [Terms](https://crestsystems.ai/terms).

## Facts
- Company: Crest Deployment Systems LLC, doing business as Crest Systems.
- Demo phone number: (855) 552-8611 (US).
- Built first for trades and service businesses (HVAC, plumbing, electrical, and similar), where a missed call is a lost job.
- Pricing is shaped like a monthly hire, discussed on a call; no public per-minute pricing.
- Transparency is built in: the agent identifies itself as an AI on every call and the call is recorded.